Lowest Prices Anywhere... Guaranteed!
When you shop right here on RapidSatellite.com, you are guaranteed the lowest prices on your product purchase...Period!  No quirky rules to follow or pain-staking procedures to endure.  If within 7 days of your initial purchase (only 7 Days due to the price volatility of the electronics industry), you find the same product for less anywhere, simply call us or send us an email with the store name or website address where you found the lower price.   All we ask is that the claim meets the following 4 requirements:

• Claim must be made within 7 days of original purchase date
• The lower price must be from an Authorized DIRECTV Dealer
• The product must be in stock and available for immediate shipment
• Your system/receivers must be activated before we issue the credit

That's it!  It's that easy.  upon meeting those 3 easy requirements, we will automatically refund the difference to you on the credit card you used to pay for your order... Now that's an iron-clad Low-Price Guarantee!

No Hassles Return Policy
If you ever need to return a product, simply call us and we will set up a return or exchange. Returns cannot be accepted without a Pre-Authorized Return Number and must be sent back in original packaging. Refunds are given within 30 days of original invoice date and original shipping charges are non-refundable.

To Return a Product Simply call our Customer Care Center within 30 days of the receipt of your purchase at 866-375-4636, to obtain a RA number. Once you have been issued the RA number, it is valid for 10 business days from the issue date. The RA number must be written on the outside of the package as well as on a copy of the packing list to be included in the returned package. Item(s) should be returned via a shipping method that provides tracking of package status, such as UPS Ground Service, as returns cannot be processed for items that are not received. Products must be returned in original packaging. Returns are processed within 5 business days of receipt.

Receivers that have had their access cards activated will NOT be eligible for return or refund.  It is not necessary to activate the card in order to determine signal strength or picture quality. Item(s) not in compliance with the return policy are subject to a 20% restocking fee and RapidSatellite has sole discretion whether to accept said return.